THE QUALITY INTERNET SERVICE PROVIDER

If you are a highly driven and committed individual with spirit for victory, join DWP Group as:

ACCOUNT MANAGER (AM)
Responsibilities
• Actively market and promote company products and services
• Acquire, establish and maintain good relationships with customers
• Achieve business target in terms of sales volume and revenue
• Develop new sales opportunities

Requirements
• Male/ Female, S1 any majors preferably in relevant fields
• Excellent communication and interpersonal skills
• Fluency in English (oral and written) would be an advantage
• Excellent negotiation skill, innovative and target oriented
• Experienced in related field would be an advantage

NETWORK OPERATION CENTER OFFICER (NOC)
Responsibilities:
• Handle network and server infrastructures
• Handle troubleshooting
• Responsible for equipment maintenance
• Maintain system security
• Maintain product and service quality
• Periodically do IT research and development

Requirements:
• Male or female, S1 in Computer Science or Engineering
• Excellent in internetworking, hardware & software
• A team player who enjoys working in a fast paced team atmosphere
• Willing to work long hours and available 24 hours, esp. on emergency situation
• Able to manage multiple priorities, projects and deadlines
• Able to work under pressure

PROGRAMMER (P)
Responsibilities:
• Analyze, design and develop program
• Perform data research and data coding
• Implement and monitor program
• Handle troubleshooting
• Update system and program
• Maintain security system

Requirements:
• Male or female, S1 in Computer Science or Engineering
• Excellent in programming and willing to explore new program
• Strong team player who enjoys working in a fast paced team atmosphere
• Willing to work long hours and available on emergency situation
• Able to manage multiple priorities and deadlines
• Able to work under pressure


SYSTEM DEVELOPMENT OFFICER (SDO)
Responsibilities
• Design and implement application of SOP (Standard of Procedure)
• Control the application of SOP and system audit
• Prepare documentation such as process flow diagrams, program specifications, configuration guides, etc.
• Identify, analyze and resolve system problems
• Review, analyze and develop systems tools effectiveness and efficiency
• Collect data, understand the objectives and process of a system and translate it into company requirements.

Requirements
• Female, S1 preferably from Industrial Engineering, Computer Science or Management
• High analytical skill and fast learner
• Able to manage multiple priorities and deadlines with high responsibility
• Good in English, spoken and written

TECHNICAL SUPPORT (TS)
Responsibilities
• Deliver and ensure outstanding customer service
• Establish and maintain relationships with customers
• Effectively handle complaints
• Actively market and promote company products and services
• Deliver fast and excellent solutions to customers
• Monitor and ensure smooth network operations
• Maintain product and service quality
• Maximize internet usage by customers

Requirements
• Male, D3 or S1 in Computer Science or Engineering
• Excellent knowledge in internet, hardware and software
• Excellent communication and interpersonal skills
• Fluency in English would be an advantage
• Able to work under pressure and willing to work on shift
• Pleasant personality, creative and energetic
• Have driving license – Sim C


CUSTOMER SERVICE OFFICER (CSO)
Responsibilities
• Deliver and ensure outstanding customer service
• Handle customer enquiries and complaints
• Deliver fast and excellent solutions to customers
• Establish and maintain relationship with customers
• Integrate products/services with customers’ needs
• Actively market and promote company products and services

Requirements
• Female, D3 or S1 any majors
• Excellent communication and interpersonal skills
• Good decision making and problem solving skills
• Good in English, spoken and written
• Independent, self motivated and a team player
• Pleasant personality, attractive, creative and energetic


HUMAN RESOURCE EXECUTIVE (HRE)
Responsibilities
• Create and develop company/HR policies and procedures
• Create and implement HR program, such as recruitment system, performance management, compensation and benefits management, training and development
• Create and develop employees’ job description, job grading and all necessary HR documentations
• Responsible for all HR activities
• Manage day-to-day employees’ issues

Requirements
• Female, S1 in Psychology or Law or any relevant discipline from reputable university
• Min 1 year experience in HR
• Good knowledge of labor Act and industrial relations
• Excellent communication and interpersonal skills
• Ability to work under pressure and independently.
• Fluency in English, written and oral, will be an advantage
• A team player, mature, initiative, self starter, detailed and able to manage multi tasks


ADMIN SALES (ADM)
Responsibilities
• Perform sales administrative tasks and other admin jobs when required
• Handle all incoming and outgoing calls
• Handle sales correspondences

Requirements
• Female, Min D3 any majors
• Min 1 year experience in administrative or sales
• Excellent communication and interpersonal skills
• Independent, self motivated, detailed and able to manage multi tasks
• Pleasant personality, attractive, creative and energetic


ACCOUNTING OFFICER (ACO)
Responsibilities
• Provide accounting reports periodically
• Liaise with relevant personnel to ensure collection and analyze report
• Maintain ledgers / statements / accounts and input accounting entries
• Maintain cost allocation of expenses and handle other accounting / administrative work
• Prepare accounts, budget forecast and ensure availability of accurate accounting information for management reference
• Implement company accounting policies and procedures

Requirements
• Female, D3 or S1 in Accounting
• Excellent knowledge and application of accounting
• Excellent technical skill in accounting rules
• Good computer application and strong analytical skill
• Detail oriented, accurate, trustworthy, honest and firm
• Good interpersonal and communication skills
• Able to manage multiple priorities and work independently

RECEPTIONIST (R)
Responsibilities
• Deliver and ensure outstanding customer service
• Handle all incoming and outgoing calls
• Handle quests
• In charge of daily administrative office tasks

Requirements
• Female, min D1 any majors
• Excellent communication and interpersonal skills
• Fluency in English is an advantage
• Independent, self motivated, detailed and able to manage multi tasks
• Pleasant personality, attractive, creative and energetic

If you are interested in applying, please send your CV, recent photograph, copies of ID Card and academic certificate to:

PT. Dutakom Wibawa Putra
6th Fl., Graha Bumi Modern,
Hotel Bumi Surabaya, Jl. Basuki Rachmat 106-128
Surabaya 60271
Email : hrd@dwp.co.id

or
When no vacancy is offered, D~NET Surabaya always welcomes qualified candidates to apply.